Shipping Policy
Shipping Policy
At Lucien Moreno, we are committed to delivering your order efficiently and reliably. Please review the following details regarding order processing, delivery times, and shipping fees.
Order Processing
All orders are processed and dispatched within 2–3 business days after confirmation.
Once your order is shipped, you will receive a shipping confirmation email with your tracking information.
Delivery Times
Estimated delivery time is 5–9 business days, depending on your location and the courier service used.
Please note that delays may occur due to customs clearance, public holidays, weather conditions, or carrier-related issues — these are unfortunately beyond our control.
Shipping Costs
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Free shipping on all orders over$500 USD
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A flat shipping fee of $6.95 USD applies to orders below this threshold
(Rates may vary slightly depending on your region or destination.)
Shipping Regions
We currently ship to most destinations within North America, South America, Europe, the Middle East, and Asia-Pacific.
If your country is not available at checkout, please contact contact@lucienmoreno.com, and our team will assist in arranging a suitable delivery option.
Important Notes
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Please ensure that your shipping address is entered accurately during checkout.
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Lucien Moreno is not liable for delays, losses, or damages that occur once your order has been handed to the carrier.
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Orders returned due to incorrect or incomplete address details may incur additional reshipping fees.
For any questions regarding shipping or delivery, please contact contact@lucienmoreno.com.
Lucien Moreno
True luxury speaks in silence.
